About Us

Our Mission Statement

The HDI Los Angeles Chapter is a community of dedicated IT Service and Support Professionals.  We gather together for the purpose of networking and expanding knowledge in IT best practices for personal and professional growth.  We are committed to providing best-in-class educational programs, informative speakers and fun events that add value to our members.


Our Mission

HDI is the leading events and services organization empowering the technical support and service management industry and its people. We started the IT service and support industry over 30 years ago, and are

We are a member-driven organization established to support Los Angeles-based service and support professionals to provide programs for continuous improvement and growth of the customer service and technical support Industry.  We promote member collaboration, networking opportunities and educational programs as well as share information about current technologies, tools, and trends.
HDI offers a variety of services to meet the evolving needs of the service desk, desktop support and customer support professional.  Some of the most successful organizations know that HDI training classes, conferences, publications, local chapter meetings and other membership benefits are cost-effective ways to keep up-to-date on the latest innovations.  Information available to our membership will assist you and your service and support team to provide a world-class experience to your customers.

Organization Profile

HDI is member-focused and remains vendor-neutral in its efforts to facilitate open, independent networking and information sharing within the association's global network.

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